Frequently Asked Questions
Everything you need to know about your favorite handmade cosmetic bags.
What makes Makeup Junkie Bags unique?
Each bag is handcrafted in the USA with a signature leak-resistant interior and a lay-flat design that prevents spilling, making them the ultimate travel companion.
How do I clean my bag?
Most of our bags are machine washable on a cold, gentle cycle. We recommend hanging them to dry. For specialty fabrics like velvet or glitter, spot cleaning with a damp cloth is advised.
When will my order ship?
Standard orders typically process within 3-5 business days. During major sales or holiday launches, processing may take up to 7-10 business days due to the handmade nature of our products.
What is your return policy?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that customized or final sale items are not eligible for return.
Do you offer a warranty?
Yes, we stand behind our craftsmanship. Every bag comes with a lifetime warranty on the zipper. If your zipper fails, contact our support team for a repair or replacement.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and order weight.